FAQ

❓ Frequently Asked Questions

 What makes TREKHE shoes special?

Each pair is handcrafted with genuine leather and rooted in Armenian tradition — blending heritage with timeless design.

 Do you offer worldwide shipping?

Yes! We ship globally, so no matter where you are, your TREKHEs can walk with you.

 Can I order custom shoes?

Absolutely. We offer bespoke options tailored to your size, taste, and story. Just reach out — your perfect pair starts with a message.

 How long does it take to receive my order?

Standard orders ship within 3–5 business days. Custom pairs may take 10–15 business days — perfection takes time.

 What is your return policy?

We accept returns within 14 days of delivery for unworn shoes. Custom orders are non-refundable due to personalization.

 How do I take care of my shoes?

Use a leather conditioner and store them in a cool, dry place. We’ll include a care card with every order.